REFUND

Once we receive the parcel in our warehouse and after examining the items, we will inform you via email of whether you have the right to reimbursement of the amounts paid.

The refund will always be paid using the same payment method you used to pay for your purchase. You will be refunded for the item within 3 working days (This period may vary during sales, Christmas campaigns or special promotions), but take into account that the funds may take longer to appear in your account depending on your payment method and bank/card issuer.

Shipping costs, or any other expense or service related to your order will not be reimbursed.

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