PAYMENT METHODS

You can use any of the payment methods listed below to pay for your order.

All major credit and debit cards supported by the Redsys’ secure payment platform, such as Visa, MasterCard, 4B.
PayPal
Bank Transfer

Please remember that all the purchases made on our website www.florentino.com are totally secure. We take your security very seriously, therefore your details are safe with us.

The payment gateway services are offered by a (external) banking entity outside our Company, and the payment is processed by this same entity, This means that our company does not intervene in the payment process and also that your payment details such as card numbers, security codes, pin numbers etc. will not be stored.

The payment process is carried out through a secure connection and meets all standards required by law for this kind of transactions. If your payment is declined by the bank issuer or by the payment gateway, then your order will not be processed.

INVOICE

If you wish to receive an invoice, you must select the option "Request invoice" when placing the order, during the Step 1. Address. Enter your tax information and the shipping address (only if different from billing address).

PRICES AND VALUE ADDED TAX (VAT)

The products will be charged at the price indicated on the website, except for errors or omissions.

It is always possible that some of the products listed on our site may be incorrectly priced, despite our best efforts. If we discover there is a pricing error, we will normally, at our discretion, either: (i) contact you and give you the option of reconfirming your order at the correct price or cancelling it; or (ii) reject your order and notify you of the rejection.

Please be aware that the prices displayed on our website are inclusive of VAT at the current rate applicable in Spain but exclude delivery costs, which will be added to the total amount due. The applicable delivery costs will be clearly displayed during the checkout process.

If you as a natural or legal person are exempt from paying taxes or if you are subject to a reduced VAT rate, then you must demand the refund of the corresponding amount by contacting the consumer service department. You will find the contact information in the section "Customer service".

You can use any of the payment methods listed below to pay for your order.

All major credit and debit cards supported by the Redsys’ secure payment platform, such as Visa, MasterCard, 4B.
PayPal
Bank Transfer

Please remember that all the purchases made on our website www.florentino.com are totally secure. We take your security very seriously, therefore your details are safe with us.

The payment gateway services are offered by a (external) banking entity outside our Company, and the payment is processed by this same entity, This means that our company does not intervene in the payment process and also that your payment details such as card numbers, security codes, pin numbers etc. will not be stored.

The payment process is carried out through a secure connection and meets all standards required by law for this kind of transactions. If your payment is declined by the bank issuer or by the payment gateway, then your order will not be processed.

If you wish to receive an invoice, you must select the option "Request invoice" when placing the order, during the Step 1. Address. Enter your tax information and the shipping address (only if different from billing address).

The products will be charged at the price indicated on the website, except for errors or omissions.

It is always possible that some of the products listed on our site may be incorrectly priced, despite our best efforts. If we discover there is a pricing error, we will normally, at our discretion, either: (i) contact you and give you the option of reconfirming your order at the correct price or cancelling it; or (ii) reject your order and notify you of the rejection.

Please be aware that the prices displayed on our website are inclusive of VAT at the current rate applicable in Spain but exclude delivery costs, which will be added to the total amount due. The applicable delivery costs will be clearly displayed during the checkout process.

If you as a natural or legal person are exempt from paying taxes or if you are subject to a reduced VAT rate, then you must demand the refund of the corresponding amount by contacting the consumer service department. You will find the contact information in the section "Customer service".